In order to investigate your issue in a more efficient way, please provide the following information for each request :
- login mail (mandatory if it's about a connexion issue)
- the country
- if it's about 4W / 2W / BI
- the information you expect and the information you have on the site
- url of the problem location (website and/or backoffice)
- the information you expect and the information you have on the site
- screenshot(s)
- error message if you have one
- give one or several example of the issue observed
if it's about an import/export :
- file in attachment
- date of the import/export
- stock/price and an example of the issue observed
- error message if you have one
if it's about an api :
- error message if you have one
- .json (no screenshot) file attachment or copy/paste
- file date
- used url