Pathway from the back office : Your network > Dealer inactivity periods
Once you have exported and filled in the file for specific point of sale inactivity periods, go to the Your network > Inactivity periods tab.
Tips :
To find out how to export a file to fill in special point of sale timetables in order then to import them into the back office, see the “Export an inactivity periods file” article.
The easiest and safest way of modifying dealers' inactivity periods is to start by exporting existing inactivity periods (1). Fill in the document and then import it to this same page (2) and click “Inactivity Import” to validate the import (3).
Matching is based on the ID in the "Dealer ID" column. The column with the dealer's name “Dealer Info “column is not necessary as mentioned in the section ”Import inactivity periods for the recurrent shop dealers” (view image above).
Inactivity periods have now been added.
Please note that this does not work on a "cancel and replace principle" in order to preserve data integrity.
If you need to delete all inactivity periods, you can click on “Delete” but be careful, it's not reversible. We advise you to export the inactivity periods first, so that if you need to, you can reimport them.